Think about the last time you tried to solve a jigsaw puzzle, or Sudoku, or a crossword. It felt a lot different than UX design, right? Well, it shouldn’t.
There are a million analogies about what it is like to solve creative problems, whether in UX or not. Michelangelo said he could see the sculpture in the stone. Maybe to you it’s more like Sudoku or composing music.
To me, UX is like solving a crossword puzzle.
I often discuss the fact that UX is not a matter of opinion. Typically I am referring to testing and results, but this is also true in a more subtle way: the problems you have chosen to attack in the first place. Are they really problems? Or are they just opinions?
