The most amazing thing, to me, is when people try to pretend that they have expertise when they actually know very little. This is an epidemic in UX. And like any good vaccine, I have to infect you with a small dose so you can kill it in real life. So here is my guide to how it’s done.
When designing registration forms or checkout flows, one thing you will often hear in UX is that you should reduce the number of pages in the flow. This is true. Sort of.
