Often in UX — especially at the start of something new — you will need to get information from real people. So, today we will learn:
How to Ask People Questions
Ah, users. The sun in the UX solar system and the thorn in our sides. One of the Sacred Laws of UX is “never blame the user” even though — let’s be honest — sometimes it is really fucking tempting. However, if you feel that way, it is because you don’t understand your users, so today we will learn:
What is User Research?